<p class="lead"><strong>Please read our FAQ before sending us a message.</strong></p>
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<accordion-item title="What are the Shipping costs?">
<p>We are proud to offer FREE SHIPPING on all orders over a set amount (see noote at top of web page). Otherwise we charge a flat fee of $9.95 Australia Wide</p>
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<accordion-item title="Which payment methods are accepted in the Online Shop?">
<p>The Good Yarn accepts most major credit cards via our secure payment gateway, Stripe. As well as Paypal, AfterPay and Humm</p>
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<accordion-item title="How long will delivery take?">
<p>I dispatch orders everyday between Monday and Friday (excluding public holidays) Via Australia Post, Fedex & DHL. I cannot guarantee shipping times with carriers, however most orders will arrive within a few days</p>
<p><strong>POST COVID UPDATE:</strong><br>Even though we are all so happy to see the end of covid, everyone is still experiencing supply and freighting issues. As well as staff shortages. Please know that everyone involved is working incredibly hard to get your order to you as fast as possible. But sometimes a little patience is still required.</p>
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<accordion-item title="How secure is shopping in the Online Shop? Is my data protected?">
<p>We adhere to a strict Privacy Policy that is in line with the current Privacy Act. In addition we take every action to ensure all website and customer data is held as securely as possible at all times.</p>
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<accordion-item title="Do I receive an invoice for my order?">
<p>Once your order has been confirmed we will email you an invoice.</p>
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<accordion-item title="Where are you located and what if I need to get in touch?">
<p>The Good Yarn is located in Moorabbin, VIC. Please see our store location above.</p>
<p>The quickest way to get in touch is via email or our contact form to the right. That way we can usually find the answer to your question and get back to you with the correct information. </p>
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<title text="VISIT OUR STORE">
<p class="whitespace-normal break-words"><strong>Location & Opening Hours</strong></p>
<p class="whitespace-normal break-words">Unit 43a, 15 Cochrane's Road<br>Moorabbin, VIC</p>
<p class="whitespace-normal break-words"><strong>Opening Hours:</strong><br>Monday to Friday: 10:00 AM - 3:00 PM<br>Saturday & Sunday: Closed</p>
<title text="Send us an email">
<h3 style="text-align: center;">Before you send us a product related question, <br><a href="https://thegoodyarn.com.au/faq/">please read our FAQ's here</a>
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